ChurnAI’s tailored algorithm reports on customers who are most
likely to churn, and offers concrete actions on how to retain
them. This tool is built as an extension on top of HubSpot, and can
be combined with several customer retention and win-back tools
and automated processes.
See the most common questions and answers.
Yes. ChurnAI introduces a new property called Churn Score. You can then also sort your clients based on the churn score result (e.g. highest churning customers on top).
For now, ChurnAI has been built for B2C, and therefore it is shown in the contacts area instead of the company area.
After the trial, you can build an audience of max 200 contacts, and can keep using ChurnAI for free. Your data will remain in the database as long as you keep ChurnAI in your portal.
ChurnAI does not save any personal data (contact names, email addresses, phone numbers) outside HubSpot. In addition to that, for security reasons we use real-time auto generated tokens, as well as SSL connections and data encryption. The server only accepts connection requests from HubSpot.
In theory, any license is fine. However, for ChurnAI to give you the most value, we recommend the Pro version for Marketing Hub since this license allows up to 300 workflows and up to 1000 custom properties per object.
We are currently building the reporting functions of ChurnAI - so therefore in the very near future there will be.
First time around, you can do this during the installation wizard. After that, you can adjust them via the app settings page.
We are very keen to receive feature requests! Please send them over to support@kaks.io
We support all the major credit cards for payments.
Contract is a month-by-month contract, however for annual commitment there is a significant discount.
ChurnAI does an extensive amount of server-side calculations, and therefore the management costs are higher for a larger database, and lower for a smaller database.
Get in touch with us at support@kaks.io, we're happy to help you!
Kaksio Labs is a technology company specializing in industry-specific solutions.
We leverage and extend the HubSpot platform to power world-leading customer operations.